Privacy Policy

Privacy Policy

Introduction

Welcome to https://luxury-yacht-rental-dubai-marina.terratrek.net! We are committed to maintaining a transparent and secure online environment for our users, ensuring that your privacy is respected at all times. This Privacy Policy explains how we handle the personal data of individuals who interact with our website and services, available globally, but primarily catering to customers in various jurisdictions including Canada, Quebec, the European Union (EU), Brazil, California, Colorado, Utah, Connecticut, Virginia, South Africa, and more.

Scope

This policy covers all aspects of our online presence, including but not limited to:

  • Our official website located at https://luxury-yacht-rental-dubai-marina.terratrek.net
  • Any mobile applications or services associated with our brand
  • Online forms and surveys we utilize for customer feedback and engagement
  • Interactions through email, phone, text messages, and other communication channels

Please note that this policy does not extend to third-party websites or services linked from our platform. These external entities have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This Privacy Policy outlines the activities we engage in when you:

  1. Use our applications and services as an authorized user, which involves creating an account and accessing personalized features.
  2. Visit our websites, enabling us to track your behavior through analytics tools for improvement purposes.
  3. Communicate with us via newsletters, emails, phone calls, or text messages/SMS, where we record the nature of the interaction.

Personal Data Collection

We collect a variety of personal data, including:

  1. Account Information: Details required to create and manage your user account, such as username, email address, and password.
  2. Payment Information: Credit/debit card details, billing addresses, and payment history for processing transactions securely.
  3. Financial Information: This may include bank account numbers (if provided for direct debit) and investment portfolios (if relevant to our services).
  4. Purchase Information: Details of products or services you’ve purchased from us, including quantities, dates, and prices.
  5. Mobile Device Identifiers: Unique device IDs, mobile network information, and browser types to enhance user experience.
  6. Location Data: Geolocation data provided when you use our services, helping us offer location-based content and services.
  7. Feedback: Your comments, reviews, and responses to surveys or feedback forms are valuable for service improvements.
  8. Social Media Information: If you choose to log in through social media accounts, we may collect data from those platforms (with your consent).
  9. Product Information: Details about products or services you’ve expressed interest in, including preferences and customization choices.

We gather this data through various methods: user input forms, account settings, automated tracking technologies like cookies, and third-party service providers who assist us in delivering our services.

Cookies

Cookies are small text files stored on your browser by websites to remember certain pieces of information about your visit. We use cookies for:

  • Strictly Necessary: Ensuring basic functions of our website work correctly, like login sessions.
  • Preference: Remembering user preferences and settings to enhance user experience.
  • Analytics: Tracking aggregated data for site performance and usage analytics.

Users can manage non-essential cookies through our Cookie Manager, allowing you to customize your privacy settings.

Retention and Deletion

We retain personal data only for as long as necessary to fulfill the purpose for which it was collected, or as required by law. Once the retention period expires, we securely delete or anonymize the data. This process helps ensure that your information remains safe and is not used beyond its intended scope.

Security Measures

We implement robust security measures to protect personal data from unauthorized access, disclosure, alteration, or destruction. These include:

  • Encryption of sensitive data both at rest and in transit.
  • Secure hosting environments with regular security audits.
  • Access controls and employee training on data protection practices.
  • Regular backups of our systems to prevent data loss.

Children’s Privacy

We do not intentionally collect or solicit personal information from children under the age of 18. If you are a parent or guardian and believe we have collected such information, please contact us, and we will take appropriate steps to ensure its deletion.

Your Rights

Depending on your location, you may have certain rights regarding your personal data, including:

  • Access: Request access to the personal data we hold about you.
  • Rectification: Ask for corrections if your data is inaccurate or incomplete.
  • Erasure (Right to be Forgotten): Demand the deletion of your data in certain circumstances.
  • Restriction: Limit our processing of your data under specific conditions.
  • Portability: Receive your personal data in a structured, commonly used format.
  • Objection: Object to the processing of your data for specific purposes.
  • Non-Discrimination: Be free from unfair treatment due to exercising your data protection rights.

To exercise any of these rights or for data-related inquiries, please contact our Privacy Team via email at [email protected] or by post to the address provided below.

Changes to Policy

We reserve the right to update this Privacy Policy at any time to reflect changes in our practices or for legal reasons. Any modifications will be posted on this page, and we encourage you to review it periodically.

Contact Information

For any questions, concerns, or requests regarding privacy, data protection, or unsubscribing from our communications, please contact us: